What This Policy Covers

The terms “We”, “Us”, “Our”, and “Company” individually and collectively refer to Subalakshmi Jewellers, and the terms “You”, “Your”, or “Yourself” refer to the users of our website and services.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the applicable rules made thereunder, including the amended provisions relating to electronic records in various statutes as amended by the IT Act. This policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and Subalakshmi Jewellers. By using our website or accepting the terms electronically (by clicking “I Accept” or similar), you agree to the terms set forth below and acknowledge that they govern your use of our website (“Website”).

This document is published in accordance with Rule 3(1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which requires publishing a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the Website, you agree and consent to the terms outlined herein. If you do not agree with any of the terms, please do not use the Website.

By providing us with your information or using the facilities provided by the Website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information as specified in this policy. You also agree that such usage of your information will not cause any wrongful loss or gain to you or others.

User Information

To access certain services on our Website, users may be required to provide specific information during the registration process, including but not limited to name, email address, phone number, address, gender, payment details (such as credit/debit card or UPI information), and purchase preferences, including jewellery interests or occasion-based selections.

This information enables us to provide you with better services, enhance your user experience, and develop new features. We may use this information to maintain, protect, and improve our services, including advertising services.

Please note that any information that is freely available in the public domain or disclosed under the Right to Information Act, 2005 or any other applicable law will not be considered sensitive.

Cookies

To improve user experience, we may use “cookies” or similar technologies to collect and store information. Cookies assign a unique user ID to each visitor, helping us understand user preferences and interests. Unless you voluntarily identify yourself (such as through registration), cookies do not personally identify you. A cookie cannot access other data from your device. Additionally, our advertisers may use their own cookies when you interact with their ads this activity is beyond our control.

Our servers also automatically collect limited information about your device’s connection to the Internet, including your IP address, browser type, and access time. This data helps us manage website traffic, tailor your user experience, and deliver location-based content more effectively.

Information Sharing

We do not share sensitive personal information with third parties without user consent. However, there are certain exceptions to this rule. In cases where disclosure is required by law, a court order, or a governmental authority for purposes such as verification, investigation of cyber incidents, prosecution, or enforcement of legal rights we may be obligated to share such information.

Additionally, we may share personal data internally with our group companies, employees, or authorized personnel who process the data on our behalf. In all such cases, we ensure that strict confidentiality and data security measures are followed in accordance with this Privacy Policy.

Information Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or misuse. These measures include conducting internal audits of data handling practices, using secure servers protected by firewalls, enforcing password-protected access, and applying encryption where appropriate to ensure the confidentiality and integrity of your information.

While we strive to use commercially acceptable methods to protect your data, it’s important to understand that no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute data security. Additionally, please be aware that any information you choose to post in public discussion areas of the Website becomes accessible to anyone on the Internet.

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. However, any information we collect will always be used in accordance with the privacy policy in effect at the time of collection.

Links to Other Sites

Our Website may contain links to external websites. These sites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.